PROGRAM GUIDE- A Bullet Point Check List

 

Services

  • Know the services you want
  • Seek views of those receiving service and providing service
  • Gain agreement from managers funding service (consider core and variant bids if funds are limited to provide the essential services with a shopping list of “add-on’s”)
  •  
  • Prepare your own drafts of the service specifications from existing or known documentation but ensure reviewed by specialist to accurately incorporate key aspects and best practise

 

  • Use output specifications ( what should be delivered ) rather than input ( telling how task should be undertaken ) but be prepared to dictate an input that is essential i.e. ……and will consist of minimum of three rounds etc 

 

Legal, contractual, performance penalties

  • With clear appreciation of service requirement incorporate organisations contractual information

 

·         With the increasing use of output specifications and risk transfer within PFI contracts you may wish to consider having Key Performance Indicators (KPI’s) with a financial penalty for slowness or failure to deliver.

  • Remember KPI’s must be unambiguous. If penalties seem to onerous suppliers may not bid  or add significant cost premium to their bid

 

  • Ensure the returned financial data and key information is presented to aid your analysis and comparison ( returned on a CD using Microsoft Excel ?)

Prequalification

  • Is their market for the services you require, is it a specialist market. Have you sought to make it an attractive business opportunity? Are there other add-ons that would make the service more attractive?

 

  • A large response will help ensure competitive proposals but need more work to identify preferred supplier   
  • Do those interested have the capability to meet your needs? The higher the value of the offer the larger the company bidding is large or local best for your service

 

  • Do potential suppliers have the financial backing and organisational structure for your needs
  • Are parent company guarantees required how will defalcation be addressed

 

  • What is the contractual relationship between this contract and others you have? have you ensures any contractual links are correctly referenced 

 

Shortlist

  • What companies have best meet the prequalification criteria? Research the organisations and check market intelligence

 

  • Do you feel comfortable with standard of tender response are there any omissions which effect the price. Are costs in the right “ball park”

 

Tender evaluation

  • Establish check list and performance weighting for all aspects of tender documentation inclusive of site visits or product samples.

 

  • Use consistent format to review each bid and identify queries for subsequent clarification.
  • Ensure evaluation has a clear audit trail leading to the identity of the preferred supplier

 

  • Utilise specialist to review technical details labour deployed etc
  • Formally record results 

 

Site visits
(or product samples)  

  • Don’t underestimate seeing what you want via sites visits  Try to pick sites to  visit from list supplied or via your own supplier intelligence

 

  • Give a structure to site visits and seek to involve key representatives of staff and managers who can influence your organisations decision

 

Presentation

  • Provide brief of key issues you wish to have further explanation on. Does the level of input reflect the importance of your tender

 

Contract award

  • Mobilisation sufficient resource, both yours and supplier

 

  • Training, Equipment,  Industrial Relations, Staff Transferred TUPE etc
  • An acceptable mobilisation period and bedding in 

 

  • Clear program mobilisation at each stage
  • Contingencies

 

  • Service deliverables, Monitoring Payment deductions 
  • Congratulations